To achieve a true transformation, a sure step towards progress and thus a significant advance in their evolutionary process, hundreds of companies that have achieved success on a global scale have had to delegate IT-related administrative processes to third parties.
The so-called technology service providers were born in the early nineties, precisely with the purpose of refocusing administrative services, so that IT experts could prioritize other tasks based on new technologies and always stay ahead of the curve.
By outsourcing administration to a third party, your team can focus on strategies and tools that will allow your business to excel. At the same time, administrative services and management responsibilities will be in the hands of highly trained professionals.
If you want to learn about the benefits of a technology service provider and at the same time know why you should choose a managed IT service provider, here’s everything you need to know.
Let ‘s get started.
Why are technology service providers an excellent tool?
The meaning of technology service provider is quite simple: it is a managed service that is obtained through a provider. It takes care of centralizing information of common interest within your company, such as cloud storage, server maintenance, system administration, authentication, etc.
This diversity of functions has opened up the possibility in recent times for small and medium-sized companies to gain relevance and, therefore, the ability to figure even in such a competitive business world. Best of all, the investment is not exorbitant and you can get great results in the short, medium and long term.
Suggested reading: How to Choose a Managed IT Services Provider
Advantages of managed IT services
The advantages of contracting the functions of a technology service provider are many, as we have exemplified in the previous paragraphs. But to show with facts what we are talking about, we explain them in detail below.
1. Gain experience
During management processes many problems may arise that may or may not be foreseeable. When IT administration and management processes are under the responsibility of a single person, solving these inconveniences will not only play with the time factor, but also the monetary factor.
You can always resort to hiring an assistant, but we agree that training someone from scratch will get you into the same loop: wasted time equals wasted money, considering that training processes can extend over several weeks.
When you count on a technology service provider you can be sure that any of your problems will be solved as soon as possible, because the professional teams will know what solution to give you, the moment a problem arises. The best thing is that the response capacity will always improve, thanks to the experience acquired.
Suggested reading: SharePoint as a content management system for enterprises
2. Opportunity for growth through improvement in working conditions
As we said at the beginning, hiring a technology service provider allows you to develop the competencies and skills of your employees and, above all, to give them the possibility to perform the role for which they were hired.
Often the work overload reduces the creativity of your employees and thus the overall performance decreases. If your employees dedicate themselves only to the tasks that correspond to them, you will be able to aspire and achieve exponential growth sooner than expected.
3. Scalability
Technology service providers have the ability to scale the system if your needs require it. The best thing is that you don’t have to wait for long periods of time, as they can do all of this in real time.
Therefore, make sure that your technology service provider has everything necessary at both the administrative and server level, so that they can provide the best service to you and the rest of the users of the network.
4. Cost and resource consumption reduction
Downtime represents monetary losses for the company. According to many studies, extended periods of downtime, due to system crashes, upgrade problems, and so on, can cost you several hundred dollars per hour.
The immediate response of technology service providers will prevent you and your company from being the most affected when incidents or general system outages occur.
With a managed service provider it is easier to identify, diagnose and solve potential problems.
5. Remote maintenance
The last and one of the greatest advantages of this model is its ability to provide maintenance 24 hours a day, 7 days a week. That is, whether it is an ordinary day, a holiday or a weekend, you will always have someone who can help you solve any concern or problem that may arise.
Suggested reading: The Top 5 Document Management Issues and How to Address Them
What is Alcero’s role?
Alcero takes care of the ongoing management of your infrastructure, systems and applications. This means that everything related to license control and management, maintenance and monitoring can be carried out seamlessly.
This will allow you to find better IT solutions and respond to problems that may arise. In this link you will find all the information you need to know.
Contact us at 514 316-5064 or [email protected].
We look forward to serving you!